Blogs

When talking about performance indicators for organisations, KPIs seem to come first in mind because it is easy to use and familiar to the majority of the employees. However, the “revolutionary” new approach of measuring goals and inspire people to success – OKRs, are gaining lots of attention lately. What is an OKR? It is […]

Most today’s hotel operators believe that revenue management will become even more automated with further advances in data analytics capabilities.

Organisations must continually search for ways to make the whole more valuable than the sum of its parts. Although the recession has technically ended, the downturn lingers on, with fewer employees expected to produce the same output as when fully staffed. What gets employers through these challenging times is discipline, not panic or trust in […]

Larger companies have the benefit of a larger workforce, usually with more roles per function to get the job done. (That’s not to say that big companies are bloated with redundancies; plenty of big corporations are known for running lean and efficient operations.) But in contrast, small business managers likely feel more pressure to get […]

The most notable example of sharing economy in the bed-and-breakfast field is Airbnb. It may soon disrupt high-end hotel revenues the same way Uber did.

Don’t let your 360-degree feedback fail. Learn why treating it as a one-time event, using it as a performance crutch, or ignoring organizational culture can undermine your leadership development goals.