Blogs

I’m sure you’ve overheard a coworker on the phone using a pleasant, sugary sweet tone but then mutter a few expletives the moment the call ended. What if you were the person on the other end of the phone? What are your employees’ real attitudes towards you, your company, and their work? Do your employees […]

A 360-degree feedback model can only work best when it is done properly. Let’s discuss the 9 classic mistakes when using 360-degree feedback in the workplace.

There is practically no end to the number of internal and third-party data sources at their disposal. But what data is relevant to the model? Intelligent pricing dues with how to maximise room occupancy at the best possible price while factoring in all the related revenue questions in real-time.

While RevPAR provides a good picture of performance, it fails to measure actual profitability. That’s because RevPAR doesn’t take into account costs per occupied room. Without knowing the operating costs, it’s not possible to calculate the actual profit margin or determine target optimal occupancy.

Times of change present many challenges — especially for front-line managers, who need to implement change through their people and do more with less. Ironically, when you need your highly effective managers to perform at their very best, that’s when they are they are at a high risk of failing.

How to implement OKRs effectively? First, the Objectives need to realistic, and Key Results need to be S.M.A.R.T. and there’s something more you can do.